Privacy Policy

1. Introduction

Welcome to Angila Massage ("we," "our," or "us"). We operate traditional Thai wellness and massage studios in Koh Phangan, Surat Thani, Thailand (Chaloklum and Srithanu branches), accessible online at angila-massage.com.

We respect your privacy and are committed to protecting personal information collected through our website, online booking inquiries, and digital communications in compliance with the Thailand Personal Data Protection Act (PDPA) and international standards including the EU General Data Protection Regulation (GDPR).

2. Information We Collect

We only collect information necessary to provide you with authentic massage and spa services:

• Appointment Inquiries: Guest name, phone number / WhatsApp, treatment selection, preferred date and time, duration, and guest party size.
• Villa Service Details: Delivery accommodation, resort or villa address on Koh Phangan for on-site services.
• Technical & Analytical Data: IP address, device type, browser specifications, page view sequences, and general geographic location (country/city level).

3. How We Use Your Information

Your personal data is used solely for the following legitimate purposes:

• Scheduling, confirming, and managing your massage reservations.
• Direct communication regarding appointment reminders, location directions, or booking adjustments via WhatsApp or telephone.
• Improving our website performance, service quality, and booking user experience.
• Ensuring the security, uptime, and fraud prevention of our digital infrastructure.

4. Cookies, Google Analytics & Advertising

Our website utilizes standard cookies and measurement technologies to enhance performance and analyze guest interactions:

• Essential Cookies: Required for the proper technical functionality and navigation of our reservation interface.
• Google Analytics 4 (GA4): We use GA4 (Tag ID: G-8XK5CM0ZFE) to understand visitor traffic, popular treatments, and reservation completions in an aggregated, anonymized format.
• Google Ads & Advertising Tags: When applicable, conversion tracking tags measure the effectiveness of digital advertisements directing travelers to our Koh Phangan studios.

Visitors from the European Economic Area (EEA), United Kingdom, and Switzerland are presented with a Google-certified Consent Management Platform (CMP) banner allowing granular choice to accept, decline, or manage cookie preferences.

5. Data Retention and Security

We implement strict administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. Appointment inquiry details are retained only for as long as necessary to complete your booking and satisfy local tax or accounting obligations.

We never sell, rent, or trade your personal information to third-party data brokers or marketing agencies.

6. Your Privacy Rights

Depending on your jurisdiction (such as under the GDPR or Thailand PDPA), you have rights regarding your personal information, including:

• The right to request access to the personal data we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request the deletion or removal of your booking records.
• The right to withdraw your consent to data processing at any time.

7. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact our management team directly:

• Angila Massage — Chaloklum Branch: Chaloklum Beach Road, Koh Phangan, Surat Thani 84280, Thailand
• Angila Massage — Srithanu Branch: Srithanu Center, Koh Phangan, Surat Thani 84280, Thailand
• WhatsApp / Telephone: +66 82 258 8710 / +66 82 581 6578
• Website: https://angila-massage.com